1. Introduction

  • Overview of Balance Boutique’s business operations.
  • Acceptance of terms by using the website or making a purchase.

2. User Accounts

  • Guidelines for account creation, use, and responsibilities.
  • Security of account information.

3. Product Information

  • Details about the products available for purchase.
  • Disclaimer regarding product colors, sizes, and descriptions.

4. Order Process

  • Steps for placing an order.
  • Acceptance and confirmation of orders by Balance Boutique.

5. Pricing and Payment

  • Information on pricing, taxes, and available payment methods.
  • Security measures for payment processing.

6. Delivery Policy

  • Delivery timelines: 2-7 working days within Oman, and 4-14 days in GCC countries.
  • Any additional delivery charges or conditions.

7. Cancellation Policy

  • Process for cancellation and any applicable fees.

8. Return and Refund Policy

  • Conditions for returns and refunds.
  • Process for customers to contact the seller after receiving the shipment and providing necessary information.
  • Seller’s rights to assess the case and make a decision on returns/refunds.

9. Intellectual Property

  • Statement on the intellectual property rights of the content on the website.

10. Liability and Warranty

  • Limitations of Balance Boutique’s liability.
  • Warranty information, if applicable.

11. Privacy Policy

  • Reference to the separate Privacy Policy document.
  • Brief summary of key privacy aspects.

12. Dispute Resolution

  • Process for handling disputes, including jurisdiction and applicable law.

13. Amendments to Terms and Conditions

  • How and when these terms may be updated.
  • Method of notifying users about significant changes.

14. Contact Information

  • How customers can contact Balance Boutique for queries or concerns.

15. Effective Date

  • The date from which these terms are effective.